Thank you for shopping at Cheers Collection US. We want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help.

**Return Eligibility:**
– Items must be returned within 30 days of the purchase date.
– Items must be unused, in the original packaging, and in the same condition as when you received them.
– Proof of purchase or receipt is required for all returns.

**Non-Returnable Items:**
– Certain items are non-returnable, including but not limited to, personalized or custom-made products, and items marked as final sale.

**Return Process:**
1. Contact our customer service team at 757-682-7922 or email us at [email protected] to initiate a return.
2. Pack the item securely in its original packaging.
3. Include the original receipt or proof of purchase.
4. Ship the item to the following address:

**Cheers Collection US**
834 Murry Street
Virginia Beach, VA, US

**Refunds:**
– Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
– If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

**Exchanges:**
– We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at 757-682-7922 or email us at [email protected].

**Shipping Costs:**
– Shipping costs are non-refundable. You will be responsible for paying the shipping costs for returning your item.

**Contact Us:**
If you have any questions about our Returns Policy, please contact us:

– **Phone:** 757-682-7922
– **Email:** [email protected]
– **Address:** 834 Murry Street, Virginia Beach, VA, US

Thank you for choosing Cheers Collection US!